Store Hours May Vary Due to COVID-19 and Weather

Total Wireless Store Cincinnati

11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 12:00 AM - 5:00 PM


637 Ohio Pike
Ste F
Cincinnati, Ohio 45245
637 Ohio Pike
Ste F
Cincinnati, Ohio 45245
(513) 947-2355(513) 947-2355


Day of the WeekHours
Mon11:00 AM - 7:00 PM
Tue11:00 AM - 7:00 PM
Wed11:00 AM - 7:00 PM
Thu11:00 AM - 7:00 PM
Fri11:00 AM - 7:00 PM
Sat11:00 AM - 7:00 PM
Sun12:00 AM - 5:00 PM
Holiday hours may vary

Current In-Store Offers

About Total Wireless Cincinnati

stop by the new total wireless store in Cincinnati, OH. let our experts help you select the right plan for you with nationwide 4G LTE coverage on america's largest and most dependable networks – the same networks as the big carriers. be sure to ask about our international plans to suit all of your travel and calling needs. shop our wide selection of basic and smartphones, or bring your own phone and we can easily help you switch it to your new plan.


  • Service Refill
  • International/ Long Distance Top-up
  • Accessories
  • Phone Payment Plans
  • Phone Trade-in Program

Languages Spoken

  • English
  • Spanish

our reviews

3.0 out of 5.0
Rating 3.0
(2 Reviews)


Rating 5.0 out of 5.0
Sam went above and beyond to answer my many questions as I am not very tech savvy. I had purchased a new Samsung A20 online and he did the activation, transferred contents from old phone,added my sd card, added new tracfone plan, helped me with some settings on the phone and the whole time we had a nice conversation about current events. He even called later to see if the phone was working out ok, because my visit at the store ended abruptly. This was definitely worth my time and money, and I will gladly return if I need any more help. Thanks Sam and thanks Total Wireless!
Response from Total Wireless Store
Hi Stephanie S. Thank you for the perfect rating. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. ^Jupiter
Rating 1.0 out of 5.0
Terrible customer service from Sam, Withamsville
Response from Total Wireless Store
Hi Laura Lewis. We are sorry to hear about your most recent experience. This is never what we like to hear nor what we want our customers to feel when speaking with our customer service team. We can only provide our sincerest apologies for your experience and want to make sure your concerns have been addressed today. Chat with us at or call us at 1-866-663-3633. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. ^April
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