if you’re looking for no-contract and prepaid unlimited plans, family plans, international calling, high-speed internet, or everything in between – total wireless stores has the right plan for you! visit one today to meet with one of our specialists and find the perfect service plan for you or your family needs with unlimited plans starting at $15!
get the latest smartphones, basic or refurbished devices all for a fraction of the cost at our stores. wanting the latest iPhone, Samsung, or any other models? no problem! our stores have it all – visit the total wireless store and browse our wide selection.
we know how much you love your phone. so, keep your phone and number when moving to something better. at total wireless stores, you can keep your device and purchase a sim to get instant service on america’s top networks, all for a fraction of the cost of other carriers.
having trouble setting up your smartphone or device, or switching carriers and looking for help getting everything set-up? look no further than our stores! we offer comprehensive phone set-up for our customers so that when you walk out the door, you have everything you need to stay connected.
nothing pairs better with your new smartphone than awesome accessories. at the total wireless store we have everything you need to stay in style - like phone cases, chargers, headphones and more. stop by today!
have an old smartphone and looking to upgrade? visit our store to trade in your old devices and get a new one! certain restrictions may apply, so visit your store to get details today.
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more speed, less money
your relationship with your mobile carrier is complicated, but switching to SIMPLE Mobile isn't. starting at $25, our 30-day service plans are on a nationwide 5g network. no credit check. no activation fees. no hassles.
Tracfone Wireless gives you complete control over your wireless plan. get unlimited talk & text smartphone plans with unlimited carryover data – so you keep what you don’t use. plans start as low as $20.
stop by the new total wireless store in Conover, NC. let our experts help you select the right plan for you with nationwide coverage on america's largest and most dependable networks – the same networks as the big carriers. be sure to ask about our international plans to suit all of your travel and calling needs. shop our wide selection of basic and smartphones, or bring your own phone and we can easily help you switch it to your new plan.
My sister tried to call to get my phone fixed the gentleman kept hanging up on her and was so very rude I never in my wildest dreams somebody could be so unprofessional in their job he definitely is in the wrong job I will never ever get a phone through them again he literally treated us like we were animals I would highly suggest nobody ever go to them the store in Hickory and the store in Conover avoid them like the plague because their attitudes literally make them poisonous
Response from Total Wireless Store
March 18, 2022
Hi Chantel d. Thank you for your feedback. We would like to sincerely apologize for the bad experience that you've had with our customer service. We understand how frustrating that must have felt, and it should never have happened. We will use your feedback to help us get better. We would like the opportunity to help you with your issue, please chat with us at http://bit.ly/2lFFpmo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. ^Frank