if you’re looking for no-contract and prepaid unlimited plans, family plans, international calling, high-speed internet, or everything in between – total wireless stores has the right plan for you! visit one today to meet with one of our specialists and find the perfect service plan for you or your family needs with unlimited plans starting at $15!
phones
get the latest smartphones, basic or refurbished devices all for a fraction of the cost at our stores. wanting the latest iPhone, Samsung, or any other models? no problem! our stores have it all – visit the total wireless store and browse our wide selection.
sim cards
we know how much you love your phone. so, keep your phone and number when moving to something better. at total wireless stores, you can keep your device and purchase a sim to get instant service on america’s top networks, all for a fraction of the cost of other carriers.
phone set-up
having trouble setting up your smartphone or device, or switching carriers and looking for help getting everything set-up? look no further than our stores! we offer comprehensive phone set-up for our customers so that when you walk out the door, you have everything you need to stay connected.
accessories
nothing pairs better with your new smartphone than awesome accessories. at the total wireless store we have everything you need to stay in style - like phone cases, chargers, headphones and more. stop by today!
smartphone trade-in
have an old smartphone and looking to upgrade? visit our store to trade in your old devices and get a new one! certain restrictions may apply, so visit your store to get details today.
find a prepaid plan that's right for you
more speed, less money
your relationship with your mobile carrier is complicated, but switching to SIMPLE Mobile isn't. starting at $25, our 30-day service plans are on a nationwide 5g network. no credit check. no activation fees. no hassles.
Tracfone Wireless gives you complete control over your wireless plan. get unlimited talk & text smartphone plans with unlimited carryover data – so you keep what you don’t use. plans start as low as $20.
get everything you love about your current network for less. keep your phone and switch to an unlimited plan that perfectly fits your needs without the hassle of a contract.
at PagePlus, we work hard to bring you phones & plans with nationwide coverage that are simple, smart & convenient. with our reliable no contract plans, you can save time, money, & hassle.
SafeLink and it's free wireless program, has helped millions stay connected to what matters most. loved ones, emergency contacts, and job opportunities all at your fingertips once you qualify.
stop by the new total wireless store in Lakeland, FL. let our experts help you select the right plan for you with nationwide coverage on america's largest and most dependable networks – the same networks as the big carriers. be sure to ask about our international plans to suit all of your travel and calling needs. shop our wide selection of basic and smartphones, or bring your own phone and we can easily help you switch it to your new plan.
This place is the best! I come here all the time for my phone repair needs! I would recommend to anyone! This place rocks!!!
Response from Total Wireless Store
March 31, 2022
Hi Charlie R. We're very happy to have received a high rating from you. We greatly appreciate it and we're motivated to always do our best. ^Frank
Anthony smith
Rating 1.0 out of 5.0
March 29, 2022
They are very racist and not dependable my phone was not cracked spend over 400 dollars on same problem its safe to say they are not dependable and will rip u off do not go.to them
Response from Total Wireless Store
March 29, 2022
Hi Anthony smith. We deeply apologize for this experience. Should you need further assistance, please chat with us at https://www.totalwireless.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^Arianne
Matt P
Rating 1.0 out of 5.0
July 4, 2021
Worst customer service I have ever experienced. Over priced phones. They try to sell you their devices saying “it’s unlocked”, they are not even CDMA unlocked and Apple sells them cheaper. Do not waste your time coming here, they just try and take your money and do not honor their warranties. It’s all a sham
Response from Total Wireless Store
July 4, 2021
Hi Matt P. We understand that your previous experience with our retail partner was unpleasant, and we wish to make it right for you. Should you have any concerns, please chat with us using this link http://bit.ly/2lFFpmo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. ^Jupiter
Desiree W.
Rating 5.0 out of 5.0
September 29, 2020
I have an iPhone 6 & I called ahead to make sure I didn’t need an appointment, spoke to Anthony & he was so nice & respectful. When I went in, Chris was the one who helped me & he was hilarious. Had me laughing the whole time & my phones screen was fixed in no time. When I left, I realized my camera was scratched. I went back in & they fixed it for me. All in all, great place, great customer service. It truly is a rare gem.
Response from Total Wireless Store
September 29, 2020
Hi Desiree W. Thanks for your feedback. We are happy to serve you. Have a great day! ^Arianne
Brian mapp
Rating 5.0 out of 5.0
July 31, 2020
Excellent service fast repair I would recommend
Response from Total Wireless Store
July 31, 2020
Hi Brian mapp. We are very grateful that you appreciate our services. Thank you for staying with us as one of our loyal customers. We are looking forward for more years with you. Have a wonderful day! ^Marie
Matt c
Rating 1.0 out of 5.0
July 27, 2020
False advertisement and a waste of time Said one thing online asked him multiple times the price get there and it’s $100 more have all the messages and screenshots to prove horrible service
Response from Total Wireless Store
July 27, 2020
Hi Matt c. We are very disheartened to see your displeasure with your services, and we would love to resolve this issue immediately. For us to assist you, please chat with us at http://bit.ly/2lFFpmo or call 1-866-663-3633. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. ^April
Brandy R
Rating 5.0 out of 5.0
January 31, 2020
Great Customer Service!! I had my cracked screen fixed within 20 mins.. Go see them if you need any cell phone repairs. You won’t be disappointed.
Response from Total Wireless Store
January 31, 2020
Hi Brandy R. We're very glad to hear it. Thank you for the kind words and for leaving us a perfect rating. Please don't hesitate to reach out if you need any assistance with your wireless account. ^Jupiter
Killion Oliver
Rating 5.0 out of 5.0
January 9, 2020
Best customer service in town I called them because the two bottom screws came out of my iPhone 8 Plus they told me to come on down I was in and out of there in no time they took care of me with no problems if you are looking for a good phone repair or anything else please check them out first before going anywhere else 👍🏻👍🏻👍🏻👍🏻👍🏻
Response from Total Wireless Store
January 9, 2020
Hi Killion Oliver. We are so happy we were able to fulfill your needs with Total Wireless. Thank you for being a customer. Have a great day! ^April
ride there with uber
